/* Yenilik communautaire — feuille de style unique, sans dépendance. */

@font-face { font-family: "Sora"; font-weight: 600; font-display: swap; src: url("../fonts/sora-latin-600-normal.woff2") format("woff2"); }
@font-face { font-family: "Sora"; font-weight: 700; font-display: swap; src: url("../fonts/sora-latin-700-normal.woff2") format("woff2"); }
@font-face { font-family: "Figtree"; font-weight: 400; font-display: swap; src: url("../fonts/figtree-latin-400-normal.woff2") format("woff2"); }
@font-face { font-family: "Figtree"; font-weight: 500; font-display: swap; src: url("../fonts/figtree-latin-500-normal.woff2") format("woff2"); }
@font-face { font-family: "Figtree"; font-weight: 600; font-display: swap; src: url("../fonts/figtree-latin-600-normal.woff2") format("woff2"); }
@font-face { font-family: "Figtree"; font-weight: 700; font-display: swap; src: url("../fonts/figtree-latin-700-normal.woff2") format("woff2"); }

:root {
  --encre: #12323A;        /* texte, sections foncées */
  --encre-douce: #46616A;  /* texte secondaire */
  --fond: #F2F5F3;         /* page */
  --pale: #E4ECE8;         /* sections alternées */
  --papier: #FFFFFF;
  --liege: #B98B5E;        /* babillard */
  --liege-fonce: #9C7048;
  --jaune: #FCE38A;
  --bleu: #CFE3EE;
  --vert: #CDE8D3;
  --violet: #504CFE;       /* marque Yenilik : boutons, liens */
  --violet-fonce: #3B37D9;
  --ambre: #F6A21A;        /* point du logo */
  --punaise: #E5484D;
  --trait: #C9D6D0;
  --titre: "Sora", "Segoe UI", Arial, sans-serif;
  --texte: "Figtree", "Segoe UI", Arial, sans-serif;
  --rayon: 14px;
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--fond); color: var(--encre); font-family: var(--texte); font-size: 18px; line-height: 1.6; }
img { max-width: 100%; height: auto; display: block; }
a { color: var(--violet); text-underline-offset: 3px; }
a:hover { color: var(--violet-fonce); }
:focus-visible { outline: 3px solid var(--violet); outline-offset: 3px; border-radius: 4px; }
h1, h2, h3 { font-family: var(--titre); font-weight: 700; line-height: 1.15; margin: 0; letter-spacing: -0.015em; text-wrap: balance; }
h1 { font-size: clamp(38px, 5.4vw, 60px); letter-spacing: -0.03em; }
h2 { font-size: clamp(28px, 3.4vw, 40px); }
h3 { font-size: 21px; letter-spacing: -0.01em; }
p { margin: 0; }
.wrap { width: min(1180px, 100% - 32px); margin-inline: auto; }
.mt { margin-top: 28px; }
.small { font-size: 15px; color: var(--encre-douce); }
.skip-link { position: absolute; left: -9999px; }
.skip-link:focus { left: 16px; top: 12px; z-index: 50; background: var(--papier); padding: 8px 14px; }

/* Boutons et liens */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 48px; padding: 12px 22px; border-radius: 999px; font: 600 16px/1.2 var(--texte); text-decoration: none; border: 2px solid transparent; cursor: pointer; }
.btn-primary { background: var(--violet); color: #fff; }
.btn-primary:hover { background: var(--violet-fonce); color: #fff; }
.btn-quiet { background: transparent; color: var(--encre); border-color: var(--encre); }
.btn-quiet:hover { background: var(--encre); color: #fff; }
.lien { font-weight: 600; }
.lien-clair { color: #fff; }
.lien-clair:hover { color: var(--jaune); }

/* En-tête */
.topbar { background: var(--encre); color: #DCE7E3; font-size: 14px; }
.topbar-inner { display: flex; justify-content: space-between; gap: 16px; padding: 8px 0; flex-wrap: wrap; }
.topbar a { color: #fff; }
.site-header { background: var(--fond); border-bottom: 1px solid var(--trait); }
.header-inner { display: flex; align-items: center; justify-content: space-between; gap: 24px; min-height: 76px; }
.logo { display: inline-flex; align-items: baseline; font: 700 27px/1 var(--titre); letter-spacing: -0.02em; color: var(--encre); text-decoration: none; }
.logo:hover { color: var(--encre); }
.logo-dot { color: var(--ambre); }
.logo-tag { font: 600 15px/1 var(--texte); letter-spacing: 0; margin-left: 8px; color: var(--encre-douce); }
.logo-light, .logo-light:hover { color: #fff; }
.logo-light .logo-tag { color: #B8CBC5; }
.nav-panel { display: flex; align-items: center; gap: 28px; }
.nav-list { display: flex; gap: 24px; list-style: none; margin: 0; padding: 0; }
.nav-list a, .nav-login { color: var(--encre); text-decoration: none; font-weight: 500; font-size: 16px; }
.nav-list a:hover, .nav-login:hover { color: var(--violet); }
.nav-list a[aria-current="page"] { text-decoration: underline; text-decoration-thickness: 2px; text-underline-offset: 8px; }
.nav-actions { display: flex; align-items: center; gap: 18px; }
.nav-toggle { display: none; align-items: center; gap: 6px; background: none; border: 1px solid var(--trait); border-radius: 999px; padding: 8px 14px; font: 600 15px var(--texte); color: var(--encre); cursor: pointer; }

/* Héros et babillard */
.hero { padding: 64px 0 80px; }
.hero-inner { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.05fr); gap: 56px; align-items: center; }
.lead { font-size: 20px; color: var(--encre-douce); margin-top: 24px; max-width: 34em; }
.hero-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 32px; }
.hero-note { margin-top: 18px; font-size: 15px; color: var(--encre-douce); }

.babillard {
  position: relative; min-height: 580px; border-radius: 10px; padding: 28px;
  background-color: var(--liege);
  background-image:
    radial-gradient(rgba(84, 52, 24, .28) 1.2px, transparent 1.6px),
    radial-gradient(rgba(255, 236, 205, .22) 1px, transparent 1.4px);
  background-size: 9px 9px, 13px 13px; background-position: 0 0, 4px 6px;
  border: 12px solid #7A5634;
  box-shadow: inset 0 0 40px rgba(60, 35, 12, .35);
}
.avis { position: absolute; width: 210px; padding: 22px 18px 18px; color: var(--encre); font-size: 15px; line-height: 1.45; box-shadow: 2px 6px 14px rgba(40, 24, 8, .3); }
.avis strong { display: block; font: 700 17px/1.2 var(--titre); margin-bottom: 6px; }
.avis-jaune { background: var(--jaune); }
.avis-bleu { background: var(--bleu); }
.avis-vert { background: var(--vert); }
.avis-a { top: 30px; left: 26px; transform: rotate(-3deg); }
.avis-b { top: 232px; left: 30px; transform: rotate(2deg); padding-bottom: 0; }
.avis-c { bottom: 26px; right: 44px; width: 200px; transform: rotate(-2deg); }
.punaise { position: absolute; top: 8px; left: 50%; width: 14px; height: 14px; margin-left: -7px; border-radius: 50%; background: radial-gradient(circle at 35% 35%, #FF8F92, var(--punaise) 55%, #9E1F24); box-shadow: 1px 2px 3px rgba(0, 0, 0, .35); }
.languettes { display: flex; list-style: none; margin: 14px -18px 0; padding: 0; border-top: 1px dashed rgba(18, 50, 58, .5); }
.languettes li { flex: 1; writing-mode: vertical-rl; transform: rotate(180deg); font-size: 11px; font-weight: 600; padding: 8px 0; height: 104px; text-align: start; border-left: 1px dashed rgba(18, 50, 58, .5); display: flex; align-items: center; }
.languettes li:last-child { visibility: hidden; } /* languette déjà arrachée */

.telephone { position: absolute; top: 34px; right: 30px; width: 300px; margin: 0; background: var(--papier); border-radius: 26px; border: 8px solid var(--encre); box-shadow: 4px 12px 26px rgba(30, 18, 6, .45); overflow: hidden; transform: rotate(1.5deg); }
.tel-tete { display: flex; align-items: center; gap: 10px; padding: 12px 14px; background: var(--encre); color: #fff; font-size: 15px; }
.tel-tete small { display: block; color: #B8CBC5; font-size: 12px; }
.avatar { flex: none; width: 40px; height: 40px; border-radius: 50%; overflow: hidden; background: var(--pale); }
.avatar-lg { width: 56px; height: 56px; }
.tel-fil { display: flex; flex-direction: column; gap: 8px; padding: 14px 12px 6px; background: #EEF3F1; }
.bulle { max-width: 86%; padding: 9px 12px; border-radius: 14px; font-size: 14.5px; line-height: 1.4; }
.bulle-usager { align-self: flex-end; background: #DDF4D4; border-bottom-right-radius: 4px; }
.bulle-agent { align-self: flex-start; background: var(--papier); border-bottom-left-radius: 4px; }
.tel-note { background: #EEF3F1; padding: 4px 12px 12px; font-size: 12px; color: var(--encre-douce); text-align: center; }

@media (prefers-reduced-motion: no-preference) {
  .telephone .bulle { animation: arrivee .45s ease-out both; }
  .telephone .bulle:nth-child(2) { animation-delay: .9s; }
  .telephone .bulle:nth-child(3) { animation-delay: 1.9s; }
  .telephone .bulle:nth-child(4) { animation-delay: 2.7s; }
}
@keyframes arrivee { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }

/* Sections */
.bloc { padding: 88px 0; }
.bloc-pale { background: var(--pale); }
.bloc-encre { background: var(--encre); color: #E6EFEC; }
.bloc-encre h2 { color: #fff; }
.titre-bloc { max-width: 22em; }
.intro { font-size: 20px; color: var(--encre-douce); margin-top: 16px; max-width: 38em; }
.bloc-encre .intro { color: #C9D9D4; margin-top: 0; }
.colonnes { display: grid; grid-template-columns: minmax(0, 5fr) minmax(0, 7fr); gap: 56px; }
.colonne-titre h2 { position: sticky; top: 24px; }
.colonnes > div:last-child > .intro:first-child { margin-top: 0; }

.liste-douleurs { list-style: none; margin: 28px 0 0; padding: 0; }
.liste-douleurs li { padding: 18px 0; border-top: 1px solid var(--trait); }
.liste-douleurs li:last-child { border-bottom: 1px solid var(--trait); }
.liste-douleurs strong { display: block; font-family: var(--titre); font-size: 18px; }

.liste-claire { margin: 24px 0 0; padding-left: 22px; }
.liste-claire li { margin-bottom: 12px; }
.liste-claire li::marker { color: var(--jaune); }

.agents-liste { margin-top: 36px; background: var(--papier); border-radius: var(--rayon); }
.agent-ligne { display: grid; grid-template-columns: 56px minmax(0, 1fr) auto; gap: 20px; align-items: center; padding: 20px 24px; border-top: 1px solid var(--pale); }
.agent-ligne:first-child { border-top: 0; }
.agent-ligne p { color: var(--encre-douce); font-size: 17px; margin-top: 4px; }
.statut { font-size: 14px; font-weight: 600; padding: 4px 12px; border-radius: 999px; background: var(--pale); color: var(--encre-douce); white-space: nowrap; }
.statut-ok { background: var(--vert); color: #1D5A32; }

.etapes { list-style: none; counter-reset: etape; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 40px; margin: 40px 0 0; padding: 0; }
.etapes li { counter-increment: etape; border-top: 3px solid var(--encre); padding-top: 20px; }
.etapes li::before { content: counter(etape); display: block; font: 700 44px/1 var(--titre); color: var(--violet); margin-bottom: 12px; }
.etapes p { color: var(--encre-douce); margin-top: 10px; }

.mutualise { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 56px; align-items: center; }
.mutualise p { margin: 18px 0 22px; color: var(--encre-douce); max-width: 34em; }
.carte-quartier { position: relative; height: 340px; border-radius: 50%; border: 2px dashed var(--trait); aspect-ratio: 1; max-width: 340px; margin-inline: auto; width: 100%; }
.pastille { position: absolute; padding: 8px 14px; border-radius: 999px; background: var(--papier); border: 1px solid var(--trait); font-size: 15px; font-weight: 600; white-space: nowrap; transform: translate(-50%, -50%); }
.pastille-centre { top: 50%; left: 50%; background: var(--encre); color: #fff; border-color: var(--encre); font-family: var(--titre); font-size: 18px; padding: 14px 20px; }
.p1 { top: 4%; left: 50%; } .p2 { top: 50%; left: 100%; } .p3 { top: 96%; left: 50%; } .p4 { top: 50%; left: 0; }

.appel { display: flex; justify-content: space-between; align-items: center; gap: 40px; flex-wrap: wrap; }
.appel > div:first-child { max-width: 40em; }
.appel p { margin-top: 14px; color: var(--encre-douce); }
.appel-actions { text-align: center; }

/* Pages intérieures */
.page-tete { padding: 64px 0 40px; }
.page-tete .intro { margin-top: 18px; }
.contenu { padding: 24px 0 88px; }
.texte { max-width: 44em; }
.texte h2 { font-size: 28px; margin: 48px 0 12px; }
.texte h3 { margin: 28px 0 8px; }
.texte p + p { margin-top: 14px; }
.texte ul { padding-left: 22px; }
.texte li { margin-bottom: 8px; }

.fiche-agent { display: grid; grid-template-columns: 72px minmax(0, 1fr); gap: 24px; padding: 32px 0; border-top: 1px solid var(--trait); }
.fiche-agent .avatar { width: 72px; height: 72px; }
.fiche-agent h2 { font-size: 26px; display: flex; flex-wrap: wrap; align-items: center; gap: 12px; }
.fiche-agent .role { font-weight: 600; color: var(--encre-douce); margin-top: 4px; }
.fiche-agent ul { margin: 14px 0 0; padding-left: 20px; color: var(--encre); }
.fiche-agent li { margin-bottom: 6px; }

.cas { display: grid; grid-template-columns: minmax(0, 4fr) minmax(0, 8fr); gap: 40px; padding: 40px 0; border-top: 1px solid var(--trait); }
.cas h2 { font-size: 26px; }
.cas-grille { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 24px; }
.cas-grille h3 { font: 600 15px/1.3 var(--texte); color: var(--encre-douce); margin-bottom: 8px; }
.cas-grille p { font-size: 17px; }

.prix-liste { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 24px; margin-top: 8px; }
.prix { background: var(--papier); border-radius: var(--rayon); padding: 30px 26px; display: flex; flex-direction: column; gap: 14px; border: 2px solid transparent; }
.prix-vedette { border-color: var(--encre); }
.prix .montant { font: 700 44px/1 var(--titre); letter-spacing: -0.03em; }
.prix .montant small { font: 500 16px var(--texte); color: var(--encre-douce); letter-spacing: 0; }
.prix ul { margin: 0; padding-left: 20px; font-size: 16px; flex: 1; }
.prix li { margin-bottom: 6px; }
.prix .btn { align-self: flex-start; }

.tableau { width: 100%; border-collapse: collapse; background: var(--papier); border-radius: var(--rayon); overflow: hidden; font-size: 16px; }
.tableau th, .tableau td { text-align: left; padding: 14px 18px; border-top: 1px solid var(--pale); vertical-align: top; }
.tableau thead th { background: var(--encre); color: #fff; border-top: 0; font-weight: 600; }
.tableau-defile { overflow-x: auto; }

.encadre { background: var(--papier); border-left: 5px solid var(--jaune); padding: 22px 24px; border-radius: 0 var(--rayon) var(--rayon) 0; margin-top: 28px; }
.encadre-crise { border-left-color: var(--punaise); }

/* Formulaire */
.formulaire { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px 22px; background: var(--papier); padding: 32px; border-radius: var(--rayon); max-width: 820px; }
.champ { display: flex; flex-direction: column; gap: 6px; }
.champ-large { grid-column: 1 / -1; }
.champ label, .champ legend { font-weight: 600; font-size: 16px; }
.champ input, .champ select, .champ textarea { font: 400 17px var(--texte); color: var(--encre); padding: 12px 14px; border: 1.5px solid var(--trait); border-radius: 10px; background: #FBFCFB; width: 100%; }
.champ textarea { min-height: 140px; resize: vertical; }
.champ input:focus, .champ select:focus, .champ textarea:focus { border-color: var(--violet); outline: 2px solid var(--violet); outline-offset: 0; }
.aide { font-size: 14px; color: var(--encre-douce); }
.consentement { grid-column: 1 / -1; display: flex; gap: 12px; align-items: flex-start; font-size: 15px; }
.consentement input { width: 20px; height: 20px; margin-top: 3px; flex: none; accent-color: var(--violet); }
.piege { position: absolute; left: -9999px; }
.erreur { grid-column: 1 / -1; background: #FDECEC; border-left: 4px solid var(--punaise); padding: 12px 16px; border-radius: 0 10px 10px 0; }

/* Pied de page */
.site-footer { background: var(--encre); color: #C9D9D4; padding: 64px 0 28px; font-size: 16px; }
.footer-grid { display: grid; grid-template-columns: 2fr 1fr 1fr 1fr; gap: 40px; }
.footer-brand p { margin-top: 14px; max-width: 26em; }
.site-footer h2 { font: 600 15px var(--texte); color: #fff; letter-spacing: 0; margin-bottom: 12px; }
.site-footer ul { list-style: none; margin: 0; padding: 0; }
.site-footer li { margin-bottom: 8px; }
.site-footer a:not(.logo) { color: #E6EFEC; text-decoration: none; }
.site-footer a:not(.logo):hover { color: #fff; text-decoration: underline; }
.footer-bottom { display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap; border-top: 1px solid rgba(255, 255, 255, .15); margin-top: 48px; padding-top: 20px; font-size: 14px; }

/* Tablette et mobile */
@media (max-width: 1040px) {
  .hero-inner { grid-template-columns: 1fr; gap: 40px; }
  .babillard { max-width: 640px; }
  .colonnes, .mutualise, .cas { grid-template-columns: 1fr; gap: 28px; }
  .colonne-titre h2 { position: static; }
  .prix-liste { grid-template-columns: 1fr; max-width: 520px; }
  .footer-grid { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 860px) {
  .nav-toggle { display: inline-flex; }
  .nav-panel { display: none; position: absolute; left: 0; right: 0; top: 100%; background: var(--fond); border-bottom: 1px solid var(--trait); padding: 16px; flex-direction: column; align-items: stretch; gap: 16px; z-index: 20; }
  .nav-panel.is-open { display: flex; }
  .site-header { position: relative; }
  .nav-list { flex-direction: column; gap: 4px; }
  .nav-list a { display: block; padding: 10px 0; }
  .nav-actions { flex-direction: column; align-items: stretch; }
  .etapes, .cas-grille { grid-template-columns: 1fr; gap: 24px; }
  .formulaire { grid-template-columns: 1fr; padding: 22px; }
}
@media (max-width: 620px) {
  body { font-size: 17px; }
  .hero { padding: 40px 0 56px; }
  .lead, .intro { font-size: 18px; }
  .bloc { padding: 64px 0; }
  .babillard { min-height: 0; padding: 18px; display: flex; flex-direction: column; gap: 18px; border-width: 8px; }
  .avis, .telephone { position: relative; inset: auto; width: auto; transform: none; }
  .avis-c { display: none; }
  .avis-b { order: 3; }
  .telephone { order: 2; }
  .agent-ligne { grid-template-columns: 48px minmax(0, 1fr); padding: 18px; }
  .agent-ligne .avatar-lg { width: 48px; height: 48px; }
  .agent-ligne .statut { grid-column: 2; justify-self: start; }
  .carte-quartier { height: auto; aspect-ratio: auto; max-width: none; border-radius: var(--rayon); padding: 20px; display: flex; flex-wrap: wrap; gap: 10px; justify-content: center; }
  .pastille { position: static; transform: none; font-size: 15px; }
  .pastille-centre { flex-basis: 100%; text-align: center; }
  .fiche-agent { grid-template-columns: 1fr; gap: 14px; }
  .footer-grid { grid-template-columns: 1fr; gap: 28px; }
  .topbar-inner { font-size: 13px; }
}

.etapes-verticales { grid-template-columns: 1fr; gap: 20px; margin-top: 20px; }
.etapes-verticales li::before { font-size: 30px; margin-bottom: 6px; }
.titre-form { font-size: 28px; }
.etapes-verticales li::before { content: none; }